SENIOR CITIZEN DISCOUNT
In compliance with Republic Act 9994 otherwise known as Expanded Senior Citizens Act of 2010, LICAB WATER DISTRICT is granting 5% discount to water bills of Senior Citizens. Provided, that the individual meters are registered in the name of the senior citizen residing therein. Provided, further, that the monthly consumption does not exceed thirty cubic meters (30 cu.m.). Provided, furthermore, that the privilege is granted per household regardless of the number of senior citizens residing therein.
CUSTOMER FEEDBACK MECHANISM
Please let us know how we have served you by doing any of the following:
- Write your comment/suggestions on “Post-Inspection” box of the Action Report which will be given to you after every maintenance work were done and checked by our field inspector/investigator
- Write your comment/suggestions on “Suggestion” box to be found in front of the bill collector
- Send your feedback through e-mail (firstname.lastname@example.org)
- Talk to our Officer of the Day
- Or write to Ms. Anne Lorelie DL. Laureta – Officer-in-Charge
If you are not satisfied with our service, your written/verbal complaints shall immediately attended to by the Officer of the Day at the Customer Service Desk. You can also send feedback in case you are contended with the services we provide.
Thank you very much for helping us continuously improve and always be of service to you.